Privacy Policy

1. Information We Collect

When you visit or place an order on thermo-ignite.com, we collect essential transaction and operational data necessary to fulfill your shipment and provide customer care:

• Order & Contact Data: Full name, shipping address, billing address, email address, and telephone number.
• Payment Information: Credit card payments are encrypted and processed directly by our PCI-compliant payment gateway. We do not store complete card numbers or security CVV codes on our servers.
• Technical Device Data: IP address, browser type, referring URL, and basic device telemetry used to optimize website performance.

2. How We Use Your Information

We use collected data solely for legitimate business operations:

• Processing, packing, and dispatching your Thermo Ignite orders.
• Transmitting automated order confirmations, tracking numbers, and delivery notices.
• Managing customer support tickets, RMA requests, and refund disbursements.
• Preventing fraudulent transactions and maintaining network security.

3. We Never Sell Your Personal Information

Ignite Labs Nutrition, LLC does not sell, rent, or trade your personal information to third-party marketing brokers or advertising networks. Information is shared strictly with trusted operational service providers (such as shipping carriers and secure payment processors) solely to fulfill your order.

4. Data Security & 256-Bit SSL Encryption

All sensitive information transmitted during checkout is secured using 256-bit Secure Socket Layer (SSL) encryption. Our systems adhere to rigorous data protection standards to prevent unauthorized access or disclosure.

5. Consumer Privacy Rights (CCPA & GDPR)

Depending on your state or regional jurisdiction, you hold the right to request access to the personal data we hold about you, request corrections, or request deletion of your information. To exercise your privacy rights, email our data compliance desk at [email protected].